I know that change is coming to the accounting profession and that technology is playing a big role driving that. But at the same time, we are also dealing with a ton of hype and buzz around AI, blockchain, etc. In my view, a lot of this is marketing hype and I feel others in the space feel the same way.
In last week’s Cloud Accounting Podcast episode
, Blake & David questioned just how much of the botkeeper
service was actually automated and how much of it was actually outsourced work to the Philippines. Just yesterday, Blake also put out a bit of an exposé on the service here
Following the podcast, a bit of a heated discussion broke out on Twitter and Linkedin between firm owners and the botkeeper team about just how much of the service is actually automated (the Linkedin discussion is here
, where I actually try to get some more info, unsuccessfully, even though I was told I would get a call to explain things better, which I have not to date).
Now, I have known about the service for some time now and had looked into it to see if it would have been of value, but in the end, it did not seem like any more automation was involved than what we have already been doing for the past 6 years now, and that seems to be the same conclusion that Blake comes to.
There is absolutely nothing wrong with offshoring work elsewhere, but if it’s masked as a “bot” doing the work, when really it’s a human, then that’s a different story. Plenty in the cloud space have been doing this for some time now as well.
In this instance, I would love to be proven wrong and start implementing some super cool tech, and would be more than happy to pay for it, but someone is going to have to show me how these so-called bots will automate more than what many cloud firms are currently doing before I buy into anymore hype.
And with that, let’s get to this week’s Future Firm Weekly Top 5 :)